Mining
Mining and Mineral Operations
From finding a mineral deposit to returning the land after closure.
Value chain
- Discover
- Evaluate
- Develop
- Mine
- Process
- Transport and ship
- Market and sell
- Close and rehabilitate
Example capabilities
- Exploration Targeting
- Mineral Extraction
- Mine Closure and Residual Facilities
155pre-loaded applications
8value chain stages
Energy and water utilities
Energy and Water Utilities
From planning the network to billing the customer, across electricity, gas and water.
Value chain
- Plan the network
- Generate and trade
- Treat and supply water
- Transmit and distribute
- Maintain the network
- Build and connect
- Meter
- Sell, bill and serve
Example capabilities
- Utility Network Planning
- Network Operations
- Retail Utility Services
121pre-loaded applications
8value chain stages
Oil and gas
Oil and Gas Operations
From securing acreage to selling fuels, across upstream, midstream and downstream.
Value chain
- Secure acreage
- Explore
- Appraise and plan
- Drill and complete
- Produce
- Transport and store
- Refine
- Market and distribute
Example capabilities
- Land, Lease and Permit Management
- Drilling and Well Construction
- Fuels Marketing and Distribution
130pre-loaded applications
8value chain stages
Government services
Government Services
From setting policy to delivering services to the community.
Value chain
- Set policy and law
- Engage and inform
- Register, license and approve
- Pay benefits and grants
- Collect revenue
- Keep the community safe
- Deliver community and land services
Example capabilities
- Policy, Legislation and Parliament
- Revenue, Taxation and Fines
- Land and Spatial Services
101pre-loaded applications
7value chain stages
Higher education
Higher Education and Research
From attracting students to graduating them and producing research.
Value chain
- Recruit and admit
- Design curriculum
- Enrol and administer
- Timetable
- Teach and support learning
- Assess
- Research
- Graduate and engage alumni
Example capabilities
- Student Recruitment and Admissions
- Academic Library Services
- Alumni and Advancement
193pre-loaded applications
8value chain stages
Defence business
Defence Business Operations
From acquiring capability to sustaining, supplying and training the force.
Value chain
- Acquire capability
- Plan support
- Supply
- Maintain platforms
- Train
- Generate the workforce
- Manage the estate
Example capabilities
- Capability Acquisition
- Military Platform Maintenance
- Defence Estate
41pre-loaded applications
7value chain stages
Health and care
Health and Care Services
From population health to primary, community, disability and aged care, and paying for it.
Value chain
- Plan population health
- Enrol and fund
- Assess in primary care
- Treat in the community
- Support at home and in care
- Pay benefits
Example capabilities
- Population and Integrated Health
- Community Pharmacy
- Health Insurance Benefits
151pre-loaded applications
6value chain stages
Hospital
Hospital and Clinical Care
The patient's journey: access, assess, diagnose, treat, discharge and bill.
Value chain
- Access and admit
- Assess and plan care
- Diagnose
- Treat
- Perform procedures
- Discharge and follow up
- Code and bill
Example capabilities
- Patient Access and Flow
- Acute and Continuing Care
- Patient Partnership and Clinical Information
159pre-loaded applications
7value chain stages
Pharmaceutical
Pharmaceutical Product Lifecycle
From discovering a medicine to supplying it and monitoring its safety.
Value chain
- Discover
- Develop
- Run clinical trials
- Register
- Transfer to manufacturing
- Manufacture
- Assure and release
- Supply
- Access markets and monitor safety
Example capabilities
- Drug Discovery and Preclinical Development
- Pharmaceutical Manufacturing Control
- Pharmacovigilance
135pre-loaded applications
9value chain stages
Transport
Transport Operations
From planning services to moving passengers and freight by rail, road and sea.
Value chain
- Plan networks and services
- Operate rail
- Run public transport
- Operate roads and tolling
- Operate ports and shipping
- Ticket and collect fares
- Inform passengers
- Maintain the fleet
Example capabilities
- Rail Network Operations
- Port and Terminal Operations
- Transport Fleet Engineering
87pre-loaded applications
8value chain stages
Airline
Airline Operations
From planning the network to flying passengers and cargo and rewarding loyalty.
Value chain
- Plan the network
- Price and sell
- Partner
- Book and check in
- Operate flights
- Turn aircraft and carry cargo
- Maintain aircraft
- Reward loyalty and serve
Example capabilities
- Airline Network Planning
- Crew Management
- Airline Loyalty
111pre-loaded applications
8value chain stages
Airport
Airport Operations
From planning capacity to processing passengers and earning commercial revenue.
Value chain
- Plan and develop the airport
- Coordinate flights and resources
- Operate the airfield
- Process passengers and bags
- Screen and secure
- Earn commercial revenue
- Serve customers
Example capabilities
- Airport Operational Coordination
- Passenger Facilitation
- Airport Commercial Development
122pre-loaded applications
7value chain stages
Hospitality
Hospitality and Venues
From distributing rooms to hosting guests and earning their loyalty.
Value chain
- Market and distribute
- Price and manage revenue
- Book rooms and events
- Host the stay
- Serve food and beverage
- Leisure, gaming and clubs
- Earn loyalty
Example capabilities
- Distribution
- Food and Beverage Service
- Guest Experience and Loyalty
160pre-loaded applications
7value chain stages
Telecommunications
Telecommunications Services
From planning the network to activating, assuring and billing services.
Value chain
- Plan and build the network
- Design products and offers
- Market and sell
- Order and activate
- Assure services
- Bill and charge
- Settle with partners
- Care for customers
Example capabilities
- Network Planning and Engineering
- Number Management
- Partner and Wholesale Settlement
109pre-loaded applications
8value chain stages
Retail and consumer goods
Retail and Consumer Goods
From planning the range to selling in store and online and keeping customers.
Value chain
- Plan demand and range
- Buy and trade
- Price and promote
- Replenish and allocate
- Sell in store
- Sell online
- Engage and retain
Example capabilities
- Demand and Category Management
- Retail Replenishment and Allocation
- Customer Loyalty and Data
126pre-loaded applications
7value chain stages
Construction and property
Construction and Property
From acquiring a site to building, handing over and managing the property.
Value chain
- Acquire and develop
- Estimate and tender
- Design
- Subcontract and procure
- Build
- Hand over
- Sell and settle
- Manage the property
Example capabilities
- Property Development
- Construction Project Controls
- Property Investment Management
132pre-loaded applications
8value chain stages
Banking and financial services
Banking and Financial Services
From understanding customers to accounts, lending, payments, investment and insurance.
Value chain
- Understand customers
- Onboard and screen
- Accounts and deposits
- Lend
- Pay
- Invest, trade and advise
- Insure
- Service customers
Example capabilities
- Financial Crime Prevention
- Payment Services
- Insurance Services
203pre-loaded applications
8value chain stages
Manufacturing
Manufacturing Industries
From designing the product to making, tracing and delivering it.
Value chain
- Design products
- Sell and configure
- Plan production
- Source and assure supply
- Make
- Assure quality
- Pack and trace
- Deliver and serve
Example capabilities
- Product Lifecycle Management
- Manufacturing Execution
- Product Traceability
138pre-loaded applications
8value chain stages
Pre-loaded applications are products commonly found in that industry, offered as suggestions when your own catalogue is matched. They do not say what any organisation runs.
